If you do add more, the wallpaper may not fix properly. The paste should be nice and thick, so don’t use more than 4 litres (1 US gallon) of water when mixing. Leave the paste to stand for 5 minutes and stir again. You should also prime the surface if it has bright colours that could show through the wall mural.įill a clean bucket with 4 litres (1 US gallon) of lukewarm water and slowly add the paste powder while stirring briskly. If you hang our premium murals on a dense surface that does not absorb moisture, it may take several days for the paste to dry, as our premium papers are not as breathable as our standard ones. Porous surfaces include skimmed walls, walls with old wallpaper, particle board or similar. If the surface is porous, please apply a primer/mist coat or prepaste before papering. Clean the surface and apply filler where necessary. Remove any old paint or wallpaper that is coming off. Make sure the surface is smooth and clean Exchanges will be shipped to you at no additional cost.Preparation 1. Refunds will be issued to the original payment method. Refunds and Exchanges: Once we receive and verify your return, we will process your refund or exchange within 7 days.Please securely pack the item and ship it back to us using a reputable courier service. Return Process: Contact our customer support team to initiate a return.It should be returned within 30 days with all packaging, tags, labels, and accessories intact. Return Eligibility: To be eligible for a return or exchange, the item must be in its original condition, unused, and undamaged.We will provide a replacement or refund, covering the return shipping costs. Damaged or Incorrect Items: If your item arrives damaged or you receive the wrong product, please contact us within 3 days.Please ensure accuracy before placing a custom-sized order. Custom-Sized Wallpaper Orders: Custom-sized wallpaper orders are non-returnable, except in cases of damage during transit or incorrect delivery.Depending on your country, local customs and duties may apply. We ship it immediately by our partners UPS/FedEx, and the delivery time is 2-7 business days. And we deliver all over the world within 4-10 business days. Wherever you are in the world, we make your orders ready to ship within 3 business days. There's no need to order the mural as separate pieces. If you plan to wrap the wallpaper around multiple walls, simply add up the widths of each wall and provide us with a single measurement when placing your order. We can incorporate the position of the obstacle into your proof image. If you have additional measurements, a photo, or a rough plan, feel free to send them to us. The obstacle will be cut away during the hanging process. When there are doors, windows, or other obstacles on your wall, measure the total width and height of the wall. Once again, we will create your mural as a square or rectangle, and the necessary cutaways will be made during installation. If your wall has two slanted sections, identify and measure the longest parts in both width and height. We will provide the mural as a complete rectangle or square, and the slope will be cut away during installation. Double-check your measurements before sending them to us.įor walls or ceilings with slopes, measure only the longest and widest parts, disregarding the slopes. Please provide us with the exact dimensions of the surface you want to cover, excluding any skirting boards or coving. To ensure a perfect fit, measure the entire height and width of your wall.
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